Support

If you encounter issues or have questions about the SearchJet Laravel package, follow these troubleshooting steps before contacting support.

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Check the WordPress Side

• Ensure your SearchJet plugin is active and the REST API is accessible from your Laravel server.
• Verify that the SearchJet WordPress plugin is connected to your SearchJet account.
• Test the WordPress REST API directly: visit your-site.com/wp-json/searchjet/v1/search?q=test

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Verify Credentials

Double-check your SEARCHJET_API_KEY and SEARCHJET_SITE_URL in the .env file. Common mistakes include trailing slashes, http vs https, and typos in the API key.

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Check Laravel Logs

Check storage/logs/laravel.log for detailed error messages. SearchJet logs API requests and responses for debugging.

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Contact Support

If the above steps do not resolve your issue, contact support@searchjetengine.com. Include your Laravel version, PHP version, and the error message from your logs.