Troubleshooting Common Issues

If SearchJet is not working as expected, check these common issues and solutions.

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Search Not Working

• Verify your API key is correctly set in SearchJet Settings. A wrong key will show no results.
• Ensure your site is publicly accessible. SearchJet cannot index localhost or password-protected sites.
• Check that content has been indexed. Go to SearchJet Dashboard to view indexing status.
• Open the browser console and look for JavaScript errors that might block the search widget.

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Styling Issues

• Check for CSS conflicts with your theme. SearchJet uses scoped styles that should not conflict.
• Clear any caching plugin after installing SearchJet. Cached pages may show old search behavior.
• Test on mobile. The search widget uses a full-screen overlay on small screens by default.

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Performance

• SearchJet runs on external servers and should not affect your site speed. If you notice slowness, check your hosting, not SearchJet.
• Increase the debounce time if you have many API calls. 300-500ms is recommended for most sites.
• Contact support@searchjetengine.com if issues persist. Include your site URL and browser console errors.